Terms of Service and Privacy Policy

Terms of Service for WebZen (Digital Solution)

Effective Date: December 2, 2024

Welcome to WebZen (Digital Solution)! These Terms of Service (“Terms”) govern your access to and use of our services, including web design, logo creation, digital content creation, document translation, insurance advising, and other freelance services (“Services”). By engaging with our Services, you agree to comply with these Terms.

1. Services

We provide professional freelance services exclusively online through our official website www.web-zen.io or our official social media accounts, as linked on our website. Our services include, but are not limited to:

• Web and logo design.
• Digital content creation (e.g., photos, banners).
• AI-related consultations.
• Document translation.
• Official email drafting in German.
• Tax preparation and filing assistance.
• Technical support for software-related problems.
• Freelancing in Persian, English, and German.

All services are delivered digitally, and no in-person or physical service is offered.

1. Client Responsibilities

• Provide accurate, complete, and timely information for successful service delivery.
• Collaborate on project timelines and revisions as agreed.
• Ensure compliance with any applicable local laws regarding the services you request.

1. Payment Terms

• Payments must be made via agreed-upon methods before project initiation unless stated otherwise.
• Refunds are only available if specified milestones are not met due to service provider negligence.

1. Confidentiality

We ensure that all information shared with us, such as project details, remains confidential. Similarly, you agree not to disclose our proprietary methods or materials.

1. Liability

We strive to deliver high-quality results. However, we are not liable for:

• Indirect, incidental, or consequential damages.
• Losses arising from misuse of delivered projects.

1. Termination

Either party may terminate the agreement if:

• Deadlines are not met due to negligence.
• There is a breach of these Terms.

Termination notices must be made in writing.

1. Dispute Resolution

In the event of disputes, we aim to resolve them amicably. If unresolved, disputes shall be governed under the laws of Switzerland.

This addition ensures clarity about the nature of your business operations. Let me know if you’d like further revisions!

Privacy Policy for WebZen (Digital Solution)

Effective Date: December 2, 2024

Your privacy is essential to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing details.
• Project Information: Specifics provided for project execution (e.g., website content, translation texts).
• Technical Information: IP address, browser type (for online consultations).

1. How We Use Your Information

• To provide the requested freelance services.
• To communicate updates, deliverables, and billing details.
• To improve service offerings through analytics (where applicable).

1. Data Sharing and Storage

• We do not sell or rent your information to third parties.
• Information may be shared with trusted partners if required for service completion (e.g., hosting platforms for web design projects).
• Data is stored securely and deleted upon request or at the end of the contractual relationship.

1. Your Rights

You have the right to:

• Access, modify, or delete your data.
• Withdraw consent for specific data uses.

Requests can be sent to [email protected].

1. Cookies and Tracking

We may use cookies to enhance the user experience. You can manage cookie preferences through your browser settings.

1. Policy Updates

This Privacy Policy may be updated periodically. Notifications will be sent for significant changes.

1. Contact Us

For any questions about these Terms or our Privacy Policy, contact us at:

• Email: [email protected]
• WhatsApp: +41764006375